The restrictions on electricity disconnections during extreme weather are designed to protect vulnerable populations, including those with medical conditions or limited financial resources. Losing power during a heat advisory or hard freeze can pose significant health risks, such as heat-related illnesses or exposure to freezing temperatures. However, these protections only delay disconnections and do not absolve customers of their financial obligations. Residents should be aware that failure to address overdue balances could result in eventual service termination once the weather conditions improve. It is crucial to act quickly to avoid further complications, such as reconnection fees or switch-holds that prevent changing providers.